Privacy Policy
Hefastus Solutions (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you access or use our website, www.hefastussolutions.com, and our services.
By accessing the Site or engaging with Hefastus Solutions, you consent to the practices described in this Privacy Policy. This policy applies to all users, including clients, visitors, and others who access or use our services.
1. Information We Collect
We may collect various types of information about you, including:
- Personal Information: Such as your name, email address, phone number, and company details when you voluntarily provide them (e.g., through contact forms, email subscriptions, or service inquiries).
- Technical Data: Information about your device and internet connection, such as your IP address, browser type, operating system, time zone, and browsing activity.
- Usage Data: Information about how you interact with our Site, including pages visited, time spent on the Site, and actions taken.
- Marketing and Communications Data: Your preferences for receiving marketing communications from us and your communication preferences.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Site and our services
- Improve and personalize user experiences
- Respond to your inquiries, requests, or feedback
- Send promotional content, updates, and information about our services, if you have opted in
- Analyze and monitor Site usage and trends to improve our offerings and user experience
- Maintain compliance with applicable legal obligations and protect our Site, services, and users
3. Legal Basis for Processing Personal Data
For users in the European Economic Area (EEA), we process your data based on the following legal grounds:
- Consent: When you have given us explicit permission to process your data for a specific purpose (e.g., marketing communications)
- Contractual Necessity: To fulfill a contract with you or provide a requested service
- Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, provided those interests are not overridden by your rights
- Legal Compliance: Where necessary to comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information and enhance your experience on our Site. Cookies allow us to:
- Remember your preferences and settings
- Analyze Site traffic and usage
- Personalize content and advertisements
5. How We Share Your Information
We do not sell or rent your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who help us operate and provide our services, such as data hosting, analytics, and marketing
- Legal Compliance: When required by law or to respond to legal requests, such as court orders or subpoenas
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the relevant third party
- With Your Consent: If we have your explicit consent to share your information for specific purposes
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, please be aware that no internet transmission is entirely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request access to your personal data and obtain information about how it is processed
- Correction: Request correction of inaccurate or incomplete personal data
- Deletion: Request deletion of your personal data, subject to certain exceptions
- Objection: Object to the processing of your personal data for specific purposes, such as direct marketing
- Restriction: Request restriction of processing under certain circumstances
- Data Portability: Request transfer of your personal data to a third party
- Withdraw Consent: Withdraw your consent to data processing where it was based on consent
To exercise these rights, please contact us at: privacy@hefastussolutions.com. We will respond to your request within the time frame required by applicable law.
9. International Data Transfers
Hefastus Solutions operates exclusively within the United States. If you access our Site from outside the U.S., please be aware that your information may be transferred to, stored, and processed within the United States. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
10. Children’s Privacy
Our Site and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date updated accordingly. Your continued use of the Site following any changes indicates your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Full Name: Hefastus Solutions
Email Address: privacy@hefastussolutions.com
Telephone Number: +1 (951) 705-5459
Address: Del Mar, San Diego, CA, 92130